lordscannablecard.com is operated by Shaanxi Ruyi Jia Yi Fang Land Industry Co., Ltd.
We want you to be satisfied with your purchase. This policy outlines the conditions for returns and refunds.
1. Eligibility for Returns
Returns are accepted within 14 days of delivery if:
lThe item is defective or damaged
lThe incorrect product was received
Custom-made products may not be eligible unless defective.
2. Return Process
lContact customer support with your order number
lProvide photos or descriptions of the issue
lReceive return instructions after approval
3. Refunds
Approved refunds will be issued to the original payment method.
Refund processing time varies by payment type. USDT/BTC refunds are typically processed faster.
4. Return Shipping
Customers are responsible for return shipping unless the issue is due to our error.
5. Exchanges
Exchanges may be offered depending on product availability.
6. Non-Returnable Items
Items damaged due to misuse, normal wear, or unauthorized modification are not eligible for return.
